Apply with a Smartphone
Can be applied with a smartphone using residence card for identity verification.
Easy and convenient installment payment
Payments can be made in single installment, 4 installments, or 12 installments.
More freedom in shopping
Pay with the BNPJ Credit app for online shopping of home appliances and fashion.
Payment without a bank account
Payments can be made in convenience stores and also through QR codes and bar codes.
BNPJ Credit Customer Service
Please press the button on the bottom right of the BNPJ website.
⇒ Select a language to start.
◆ Chatbot: 24 hours multilingual support (Japanese, English, Nepalese, Chinese, Burmese)
◆If you wish to use a manned chatbot, we will respond during our business hours.
Business hours: 09:00-18:00 Weekday support (Holidays：Saturdays,Sundays, Public Holidays,Year-end and New Year holidays) Multilingual support(Japanese, English, Nepali, Burmese, Support in Chinese language will be added soon.)